Help Centre

Frequently Asked Questions

Got a burning question? Have a look below — and if you still need a hand, our team is one message away.

Yes, walk-ins are more than welcome! Please note during busy times such as Friday and Saturday evenings there may be a long wait time if you do not have a booking.

Each 9 holes should take you around 30 minutes!

Absolutely! Please email us at info@whattheputt.com.au or contact us on 1300 520 377.

If you’re late to your booking, don’t stress — we’ll place you into the next available session time!

This usually means we’ve sold out of spots — try another time or date!

All you need to bring is yourself! It’s handy to bring a copy of your booking on your phone or printed, but not necessary.

Under 18s are more than welcome in the venue until 8pm and must be accompanied by a parent/guardian at all times. This includes teenagers. After 8pm the venue is 18+.

No refunds will be given for a change of mind — this includes partial or full refunds. If you need a refund due to other reasons, please contact us at info@whattheputt.com.au.

Still Stuck?

Can’t Find Your Answer?

Our team is happy to help with anything else — bookings, functions, gift cards, you name it.